Contact Us
Contact Us
We're happy to help. If you have a question about your order, our products, or anything else, don't hesitate to reach out — we aim to reply within one business day.
Email: info@evieandlark.co.uk
Hours: Monday to Friday, 9:00am to 6:00pm (GMT)
Frequently Asked Questions
How long does delivery take?
Orders are dispatched within 1 to 3 business days, with delivery across the UK typically taking a further 7 to 15 working days.
What is your returns policy?
We offer a 30-day return policy. Just email us and we'll take care of the whole process for you — see our Returns & Refunds page for full details.
What payment methods do you accept?
We accept all major credit and debit cards, Apple Pay and Google Pay. All payments are processed securely.
Evie & Lark is operated by Goldtide LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA.
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Free Shipping
We ship across the UK with tracking, for tracked delivery. Free UK shipping on all orders.
Friendly Customer Service
Have a question or concern about your order? Email us and our team will reply within 1 business day (Monday to Friday, 9:00am to 6:00pm GMT).
30-Day Returns
You can return unworn items within 30 days of delivery. See our Returns & Refunds page for details.
Frequently Asked Questions
How can I get in touch with you?
We're happy to answer your questions. Email us at:
info@evieandlark.co.uk
- Customer service hours:
- Monday to Friday: 9:00am to 6:00pm.
How do I return a product if I don't like it?
We offer a 30-day return policy. Just send us an email and we'll take care of the whole process for you.
Do you offer free shipping?
Yes. We offer free shipping. Once your order is placed, you'll receive a tracking number so you can follow every step of delivery.
Do I have to pay customs duties?
Once your order is confirmed, processing takes 1-3 business days. Orders placed on Friday evening or over the weekend may take a little longer to process.
Once processed, delivery takes an average of 3-5 business days within the UK.